Welcome to the Office of Financial Aid!

We are currently experiencing a high volume of emails. Our goal is to respond to emails, in date order received, within 3-5 business days. If you need immediate assistance, we recommend you contact our office directly at 972-883-2941, and one of our financial aid representatives will be able to assist you. Thank you in advance for your patience during our busy season.

Spring 2023 Updates

Disbursements

• Disbursement of financial aid for the spring semester is in progress.
• Financial aid will not appear on your Bursar bill until it has disbursed.
• You can check if your financial aid has disbursed and if you have been issued a refund on the Bursar’s Office EZPay site.
• You can determine your balance due by subtracting the amount of spring financial aid from your total balance due.
• Questions regarding your balance due, payment options, or the refund process should be directed to the Bursar’s Office at [email protected] or 972-883-2612.
• You can read more information abut disbursements and refunds on our Disbursements and Refunds page.

Reasons Why Your Aid Might Not Disburse

• Your current enrollment status does not match the enrollment status we used to award your financial aid.
  • For example, if your award is based on full-time status but you are enrolled three-quarter-time, your aid will not disburse.
  • If the anticipated and actual enrollment statuses don’t match, submit the online Hours Adjustment Form in the General section of our Forms page.
• You are not meeting the financial aid Satisfactory Academic Progress (SAP) requirements.
  • Your SAP status was determined at the end of your last term enrolled at UT Dallas. Students placed on financial aid suspension are notified via their UTD email.
• You have an outstanding financial aid To Do List item in Orion. 
  • Required financial aid documents will appear in your To Do List in Orion. The Office of Financial Aid also sends To Do List reminders to your UTD email.

Financial Aid Offers

• Financial aid award offers for the 2022-2023 academic year are ongoing. Expected time from completed application to notification is approximately three (3) weeks.
• See “Check Your Status” on the left side bar to make sure we’re not asking for any additional information.

Accepting Financial Aid

• Make sure you accept all the aid you wish to receive. See the “How to Accept Your Aid in Orion Student Center” section below for instructions.
• Accepting Federal Direct Loans for the first time is a multi-step process. See details on the How to Accept Loans page.

How to Accept Your Aid in Orion Student Center

• Instructions for checking your financial aid status and accepting aid can be found here.
• Instructions for viewing and accepting federal student loans can be found here.